We provide various building and development services to help you complete your project and get you connected to the network.
We’re here to help you get your development connected to the public water supply.
We’re here to help you get your development connected to the public sewer network.
Here’s what to do when you’re in the early stage of planning water and wastewater solutions.
When installing new water mains for your development, you can go through us or use a self-lay provider (SLP).
Find more information about NAVs, how they operate and how to make a bulk supply or discharge application.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Across our region, we have 31 reception sites that can accept a range of domestic and commercial waste.
Trade effluent is any liquid waste discharged into our sewers from a business or industrial process on a trade premises.
When you need a supply of water outside our normal service, you can hire a standpipe from Water Services.
We provide a complete biosolids recycling service for farmers through our contractor ACS.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies, using the retailer portal, and more.
We want your experience with us to be simple and straightforward. Here you'll be able to find useful information and links for water retailers.
Trade effluent is any liquid waste (effluent) discharged into our sewers from a business or industrial process.
Need help with our portal for water retailers? Use the steps below if you'd like to reset your password or raise a different issue.
Every year the population of the South East grows, but the amount of available water remains the same. Learn what your business can do to save water.
Useful Retailer Links
Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Here you can view our latest environmental reporting on bathing water quality, flow and spill compliance and pollutions.
Here you can view our investment plans for 2020-2025. These will help us to improve and protect our region's water environment.
Here you can access our latest water level figures from our main sources - groundwater, rivers and reservoirs.
Here you can learn more about our water treatment process.
Useful Region Links
Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Here you can view or download both the latest and previous reports on our financial and non-financial performance.
Here you can find more information and access our latest reports about our environmental performance.
Here you can view our short, medium and long-term plans for protecting our environment and ensuring our water supplies.
With over 2,000 employees delivering essential life services to more than four million customers, there is a role for everyone at Southern Water.
Read more about what we're doing to give back to our communities and customers and how we can help you too.
Here you can read more about our Board of Directors and their experience.
Popular News
Find out what's happening in your area,reported incidents and planned works.
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It's important for us all at Southern Water to be able to give back to our communities and customers. Here you can read more about our initiatives and how you can get involved.
We're proud to partner with different charities in and around the South East. Here you can learn more about them and their work.
We employ a wide variety of goods and service suppliers, ranging in size from large multi-national organisations to local specialists.
Our Community Centre Grant is designed to help support independent community spaces with their energy bills over the winter months.
Find out more about the volunteering work our team has been getting involved with. Or, get in touch if you have any volunteering opportunities for us.
Whether you're looking for classroom activities or outdoor learning sessions, we've got plenty of free educational resources to help kids learn more about water.
While we are working hard to increase our storage capacity and reduce leakage, we should all look to use less water where we can. Thankfully, when we work together, small changes make a lot of difference.
Our team of volunteers host community talks for schools and local groups about our water – how we supply it to your home and what happens to wastewater. Here you can find out more and book a talk.
Here you can view our investment plans for 2020–25. These will help us to improve and protect our region's water environment.
Here you can learn more about how we engage with our customers and stakeholders to gain insights that help shape our plans.
If you'd like to join the team or are interested in our graduate scheme, apprenticeships, or work experience, you can search for opportunities and find out what life is like at Southern Water.