We provide various building and development services to help you complete your project and get you connected to the network.
We’re here to help you get your development connected to the public water supply.
We’re here to help you get your development connected to the public sewer network.
Here’s what to do when you’re in the early stage of planning water and wastewater solutions.
When installing new water mains for your development, you can go through us or use a self-lay provider (SLP).
Find more information about NAVs, how they operate and how to make a bulk supply or discharge application.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Across our region, we have 31 reception sites that can accept a range of domestic and commercial waste.
Trade effluent is any liquid waste discharged into our sewers from a business or industrial process on a trade premises.
When you need a supply of water outside our normal service, you can hire a standpipe from Water Services.
We provide a complete biosolids recycling service for farmers through our contractor ACS.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies, using the retailer portal, and more.
We want your experience with us to be simple and straightforward. Here you'll be able to find useful information and links for water retailers.
Trade effluent is any liquid waste (effluent) discharged into our sewers from a business or industrial process.
Need help with our portal for water retailers? Use the steps below if you'd like to reset your password or raise a different issue.
Every year the population of the South East grows, but the amount of available water remains the same. Learn what your business can do to save water.
Useful Retailer Links
Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Here you can view our latest environmental reporting on bathing water quality, flow and spill compliance and pollutions.
Here you can view our investment plans for 2020-2025. These will help us to improve and protect our region's water environment.
Here you can access our latest water level figures from our main sources - groundwater, rivers and reservoirs.
Here you can learn more about our water treatment process.
Useful Region Links
Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Here you can view or download both the latest and previous reports on our financial and non-financial performance.
Here you can find more information and access our latest reports about our environmental performance.
Here you can view our short, medium and long-term plans for protecting our environment and ensuring our water supplies.
With over 2,000 employees delivering essential life services to more than four million customers, there is a role for everyone at Southern Water.
Read more about what we're doing to give back to our communities and customers and how we can help you too.
Here you can read more about our Board of Directors and their experience.
Popular News
Find out what's happening in your area,reported incidents and planned works.
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We're committed to improving transparency and being open about how our business operates. Here you can learn more about Southern Water's people, investors and regulators. You can also get up-to-date with our latest reports and find out more about our plans for the future.
With their combined knowledge of the UK's water sector, the role of our Board of Directors is to oversee the work of our Executive team. Follow the link below to learn more about the people who sit on the Board, including their wealth of experience and when they joined Southern Water.
Our policies set clear standards for how we work and guide our decision-making as a business. They demonstrate our commitment to our customers, stakeholders and the environment and they underpin everything we do.
Our investors play an important role in allowing us to carry out our plans and achieve our goals. Here you can find more information about our investors and view or download their latest compliance certificates and financial statements.
We work collaboratively with our regulators to help us deliver high quality water and wastewater services to our customers.
Our regulators rightfully hold us accountable for our performance and working alongside them helps us all to achieve our collective ambitions for a resilient water future.
By proactively monitoring alarms across our sites and networks and responding to calls from customers, our teams are able to find and fix issues 24 hours a day, seven days a week, 365 days a year.
We're committed to providing greater and clearer transparency about our environmental performance. This includes publishing much of our environmental information online for you to easily view and download.
Working closely with our customers, regulators and stakeholders, we've developed several short, medium and long-term plans to ensure our water supply and protect the environment in the years ahead.
Here you can read and download our latest annual performance and financial reports.
Joining Southern Water means being part of an inclusive team that empowers people to reach their potential and make a real, positive difference in our region.
We offer a diverse range of opportunities for personal growth, professional development and constant innovation, including apprenticeships and a graduate scheme. Follow the link below to find out more about how you could help us shape the future of the South East.
We're helping give back to our communities and environment by getting involved in volunteering projects and local events, and offering free educational resources.